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Frequently Asked Questions

The Help Center

 

Do I need travel insurance?

Travel insurance is HIGHLY recommended. 


Life is unexpected. Things happen and sometimes trips needs to be cancelled or rescheduled. Sometimes you get sick on a trip and need medical care. Some countries require immediate payment for medical services before being released. Someone back home gets sicks and you need to get home. Travel insurance helps protect you from losses you might incur. All payments are non-refundable.


Please note: In some situations (i.e. pre-existing medical conditions) you need to buy your travel insurance within a certain amount of time after you purchase your trip.  We do not sell travel insurance but have recommended a possible vendors. Travelguard.com or insuremytrip.com are vendors where you can compare pricing. 

How can I obtain a US Passport?

DOCUMENTATION: U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens.


The United States Postal Service can assist with obtaining your passport. There are several other options. Passporthealthusa.com is a recommended service provider.

How do I find out about visa requirements?

Vaccinations: The country you're traveling to may require proof of vaccinations. Without proper vaccinations, you may be denied entry in the country. We recommend visiting http://wwwnc.cdc.gov/travel/ to find information on health notices and recommended/required vaccinations for the countries you'll be visiting. 

Quick Reference VISA Requirements

1. Ghana - YES

2. Togo - YES

3. Benin - YES

4. Tanzania - YES 

5. Ethiopia - YES

6. Dubai - NO (US Passport Only) If traveling from a different country, refer to the Dubai embassy to find out if your country requires a VISA to enter Dubai. 

7. Brazil - NO (US Passport Only) If traveling from a different country, refer to the Brazilian embassy to find out if your country requires a VISA to enter Brazil.

Where can I purchase the recommended travel items?

Links are to Amazon.com


Travel Adapter - CLICK HERE TO PURCHASE

Travel Belt (Passport and Money) - CLICK HERE TO PURCHASE

Wet Ones - CLICK HERE TO PURCHASE 

Purell Hand Sanitizer - CLICK HERE TO PURCHASE

Portable External USB Charger - CLICK HERE TO PURCHASE

Repel Insect Repellant (40% Deet) - CLICK HERE TO PURCHASE

Advil - CLICK HERE TO PURCHASE 

Imodium - CLICK HERE TO PURCHASE 

Pepto Bismol Caplets - CLICK HERE TO PURCHASE 

Can I use points to purchase my airfare?

If you would like to use points for your airfare, you are advised to handle this directly with the airline or the points issuing company.

Can children travel to Africa?

Absolutely. We encourage youth to visit Africa. Here are some important details to note. 

Children Traveling with One Parent, or Someone Who is Not a Parent/Legal Guardian, or Children Traveling in a Group: Foreign border officials may require custody documents or written consent from the other parent/both parents. While the requirements may vary by country, here's an example of what the US requires.

Are there any suggested items I should take on my trip?

Yes. Below is a list of highly recommended items you should take on any international trip 

Travel Adapter - CLICK HERE TO PURCHASE
Travel Belt (Passport and Money) - CLICK HERE TO PURCHASE 
Portable External USB Charger - CLICK HERE TO PURCHASE 
Wet Ones Wipes - CLICK HERE TO PURCHASE 
Purell Hand Sanitizer - CLICK HERE TO PURCHASE
Repel Insect Repellant (40% Deet) - CLICK HERE TO PURCHASE 
Advil - CLICK HERE TO PURCHASE 
Pepto Bismol Caplets - CLICK HERE TO PURCHASE 
Imodium - CLICK HERE TO PURCHASE